Partner Terms of Service
Terms and conditions for Core Tulum partner venues
Last updated: January 2025
Agreement Overview
These Partner Terms of Service ("Terms") govern your participation as a partner venue in the Core Tulum membership program. By joining our partner network, you agree to these terms and commit to providing excellent service to our members.
Partner Responsibilities
Service Quality
Partners must maintain high standards of service, food quality, and customer experience. Core Tulum members should receive the same level of service as all other customers.
Offer Fulfillment
Partners must honor all published offers and discounts for verified Core Tulum members. Offers should be clearly communicated to staff and consistently applied.
QR Code Verification
Partners must use the provided QR code scanning system to verify member status before applying discounts. Staff should be trained on the verification process.
Business Operations
Partners must maintain valid business licenses, health permits, and insurance coverage. Any changes to business status must be communicated to Core Tulum immediately.
Financial Terms
No Commission Fees
Core Tulum does not charge commission fees on transactions with members. Partners keep 100% of revenue from member visits.
Discount Responsibility
Partners are responsible for the cost of discounts offered to Core Tulum members. Discount amounts and terms are agreed upon during the partnership setup process.
Payment Processing
Partners handle all payment processing directly with customers. Core Tulum is not involved in financial transactions between partners and members.
Data and Privacy
Member Information
Partners may access limited member information necessary for verification and service provision. This information must be kept confidential and used only for Core Tulum purposes.
Data Security
Partners must implement reasonable security measures to protect member data and must not share, sell, or misuse member information.
Redemption Tracking
Partners agree to use the Core Tulum system for tracking member redemptions and provide accurate data for analytics and reporting purposes.
Marketing and Promotion
Brand Usage
Partners may display Core Tulum branding materials as provided and approved. Any modifications to branding materials require prior written approval.
Marketing Participation
Partners may be featured in Core Tulum marketing materials, website, and app. Partners grant permission for Core Tulum to use venue photos and information for promotional purposes.
Offer Promotion
Core Tulum will promote partner offers through its platform and marketing channels. Partners should ensure offers remain current and available as advertised.
Termination and Suspension
Voluntary Termination
Either party may terminate this partnership with 30 days written notice. Partners must continue to honor existing member offers during the notice period.
Breach of Terms
Core Tulum may suspend or terminate partnerships immediately for material breaches, including failure to honor offers, poor service quality, or violation of these terms.
Post-Termination
Upon termination, partners must cease using Core Tulum branding and return any provided materials. Member data access will be revoked immediately.
Liability and Indemnification
Partners maintain full responsibility for their business operations, customer safety, and compliance with local laws. Partners agree to indemnify Core Tulum against any claims arising from their business operations or interactions with Core Tulum members.
Contact Information
For questions about these Partner Terms or partnership matters, contact us:
Changes to These Terms: We may update these Partner Terms from time to time. We will notify partners of any material changes via email and by posting the updated terms. Continued participation in the partner program constitutes acceptance of the updated terms.